Privacy Policy
Privacy Policy
Effective Date: January 1, 2025
ELUX BEYOND ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you purchase our products or interact with our business, including through our website, mobile app, or any other communication channels. By engaging with us, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, and shipping/billing address.
- Payment details (processed securely by third-party payment providers).
Non-Personal Information:
- Browsing behavior, IP address, device type, and location data when you use our website or mobile app.
Sensitive Information:
- Information related to allergies or skin conditions you voluntarily provide to us for personalized product recommendations.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process, ship, and deliver your orders.
- Customer Support: To respond to your inquiries or provide product recommendations.
- Marketing: To send promotional materials, newsletters, or offers (only if you opt-in).
- Website and App Improvement: To analyze user behavior and improve functionality and user experience.
- Compliance: To comply with legal and regulatory obligations.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, shipping companies).
- Legal Obligations: Authorities or legal entities when required by law.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. While we strive to ensure the security of your data, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: Request access to the personal data we hold about you and correct any inaccuracies.
- Data Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the emails or contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and gather analytics. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
Third-Party Links
Our website or mobile app may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.
Children’s Privacy
Our products and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Please review this page periodically to stay informed about how we protect your information.
Opt-Out Option
As a valued customer, you have the right to opt out of receiving emails or other communications from eluxbeyondbeauty.com at any time. To unsubscribe, simply email us at info@eluxbeyondbeauty.com or call our Customer Service team toll-free at 1-800-eluxbeyond.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
ELUX BEYONDeluxbeyondbeauty@gmail.com
1-800-eluxbeyond